Analyst, Central Support Group

October 21, 2025

Job Description What is the opportunity? The Central Support Group (CSG) is part of RBC Royal Trust Risk and Regulatory Initiatives team which is a head office team of highly skilled estate and trust professionals. CSG contributes to the overall success and efficiency of the business by conducting account oversight reviews, risk monitoring and reporting, and other risk related initiatives. Do any of these areas interest you? If yes, then be sure to check out the RBC Royal Trust CSG Analyst position below! What will you do? <ul><li>Key support to account oversight review reporting. Activities include monitoring completion rates /progress for account opening, ongoing and annual risk monitoring activities.</li><li>Key support to the account oversight and new account review. Activities include auditing accounts opened for necessary documentation and information, and escalating missed items to management for further review and remediation.</li><li>Key support to enhancing risk reporting for clarity and effectiveness. Tasks include analyzing existing data collection processes and providing recommendations for improvements, providing in-depth data analysis for trends and patterns; and enhancements to data visualization. </li><li>Assist with control testing activities, including evidence gathering, process documentation updating, and communications with stakeholders.</li><li>Assist with updating dashboard process documents, job aids, FAQs and training sessions to ensure accurate and up to date records are shared and maintained.</li><li>Assist with assigned risk and regulatory projects that require research, analysis and creative problem solving.</li><li>Contributing to the overall success of the RBC Royal Trust business by providing support to the other head office teams with various initiatives, as assigned. </li></ul>What do you need to succeed? Must haves: <ul><li>Bachelor’s degree in Finance, Business Administration, Economics or other related fieldProficient in the full suite of Microsoft Products, including Excel (macros, pivots, etc.), Word and PowerPoint</li><li>Technical proficiency, comfortable with learning new software and working with large amounts of data and experience with data visualization tools</li><li>Strong data analysis skills, with the ability to identify, manage, analyze and interpret data to present insights through reports and dashboards</li><li>Excellent communication and presentation skills, presenting findings effectively and drafting recommendations both verbally and in writing</li><li>Highly organized with good attention to detail and very high level of accuracy and the ability to handle multiple priorities in a fast paced and deadline driven environment</li><li>Strong personal skills and the ability to work effectively independently and within a team environment </li></ul>Nice-to-have: <ul><li>Experience with trust and estate accounts/business</li><li>Proficiency in SQL for database queries and experience with data visualization tools such as Tableau</li><li>Develop creative problem-solving and analytical skills to drive decision-making and enhance business objectives </li></ul>What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. <ul><li>A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.</li><li>Leaders who support your development through coaching and managing opportunities</li><li>Ability to make a difference and lasting impact.</li><li>Work in a dynamic, collaborative, progressive, and high-performing team.</li><li>Flexible work/life balance options.</li><li>Opportunities to do challenging work.</li><li>Opportunities to take on progressively greater accountabilities. </li><li>Access to a variety of job opportunities across business. </li></ul>WMRT Job Skills Administrative Organization, Business Reporting, Communication, Dashboard Reporting, Data Analysis, Data Organization, Documentations, Problem Solving, Professional Presentation, Risk Management, Risk Monitoring, Teamwork Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-16 Application Deadline: 2025-10-30 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>

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