Online Content Moderator

Mobile Sport Limited (MSport)

Marketing & Communications

Lagos Full Time

Entertainment, Events & Sport NGN 75,000 - 150,000

Easy Apply

Job Summary

We seek a suitable candidate to fill this position.

• Minimum Qualification : High School (S.S.C.E)
• Experience Level : Entry level
• Experience Length : 1 year

Job Description/Requirements

Responsibilities:

• Monitor and moderate live chat sessions in real-time.
• Identify, flag, and remove inappropriate or harmful content.
• Delete negative comments that violate brand guidelines.
• Enforce community rules and address inappropriate user behavior.
• Assist users with technical issues and troubleshoot concerns.
• Collaborate with Customer Service (CS), Operations (OP), and Technical teams to resolve content-related issues.
• Escalate complex or sensitive cases to higher management or specialized teams.
• Provide feedback and suggestions to improve moderation processes.
• Help maintain a positive and safe online environment for all users.

 

 

Requirements:

• Education: High school diploma or equivalent (higher education is a plus).
• Communication: Strong written and verbal communication skills.
• Independence & Teamwork: Ability to work independently and collaboratively.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel).
• Experience: Minimum of 1 year of prior experience in content moderation or community management is preferred but not required.

 

 

Salary & Compensation:

• Total Gross Monthly Salary: NGN 120,000
• Base Salary (70%): NGN 84,000
• Performance Bonus (30%): NGN 36,000